{"id":20,"date":"2008-07-16T06:53:35","date_gmt":"2008-07-16T06:53:35","guid":{"rendered":"http:\/\/69.195.124.246\/~wisecon1\/blog\/?p=20"},"modified":"2008-07-16T06:53:35","modified_gmt":"2008-07-16T06:53:35","slug":"iphone-3g-experience-line-me-up-ill-take-it","status":"publish","type":"post","link":"https:\/\/wisecontradictions.com\/blog\/?p=20","title":{"rendered":"iPhone 3G Experience:  Line Me Up, I&#8217;ll Take It"},"content":{"rendered":"<p>It is a truth, universally acknowledged, that a geek, in possession of good fortune, must be in want of an iPhone.<br \/><a style=\"display: block;\" href=\"http:\/\/tedbongiovanni.typepad.com\/.a\/6a00d834208b9953ef00e553a1ffce8833-pi\"><img decoding=\"async\"  class=\"at-xid-6a00d834208b9953ef00e553a1ffce8833 \" alt=\"Iphone3\" title=\"Iphone3\" src=\"http:\/\/tedbongiovanni.typepad.com\/.a\/6a00d834208b9953ef00e553a1ffce8833-800wi\" border=\"0\"><\/a><br \/>\n<br \/>That&#8217;s me.&nbsp;&nbsp;<\/p>\n<p>I work in SoHo, just off Lafayette Street, and young kids regularly line up for product launches at the skate stores.&nbsp;&nbsp; When I see this happening, I wonder, who lines up and waits a day to SPEND money.&nbsp; I mean, what&#8217;s the sense of that?&nbsp; What&#8217;s the <a target=\"_blank\" href=\"http:\/\/en.wikipedia.org\/wiki\/Opportunity_cost\">opportunity cos<\/a>t?&nbsp; This is conspicuous consumption at its worst.&nbsp; Is this how we form communities?&nbsp; Around products?&nbsp; What&#8217;s America coming to?<br \/>\n<a onclick=\"window.open(this.href,'_blank','scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0'); return false\" style=\"float: right;\" href=\"http:\/\/tedbongiovanni.typepad.com\/.a\/6a00d834208b9953ef00e553a200438833-pi\"><img decoding=\"async\"  class=\"at-xid-6a00d834208b9953ef00e553a200438833 \" alt=\"SkateStoreSoHo\" title=\"SkateStoreSoHo\" src=\"http:\/\/tedbongiovanni.typepad.com\/.a\/6a00d834208b9953ef00e553a200438833-120pi\" border=\"0\"><\/a><\/p>\n<p>Right.&nbsp; And so, on Friday, July 11, iPhone 3g day, at 8:40 AM, excited, hungry, and eager I took my place at the back of the line outside the <a href=\"http:\/\/www.apple.com\/retail\/shorthills\/\">Short Hills Mall<\/a>,&nbsp; and I was not alone&#8211;at least 500 others had the same idea.&nbsp; And then I was flooded with a new sensation:&nbsp; worry.&nbsp; What if I didn&#8217;t get one?&nbsp; (Yes, I admit it&#8217;s ridiculous, but if reason carried the day I never would have been in line in the first place.)&nbsp;&nbsp; Should I go to the AT&amp;T store?&nbsp; My twitterpack urged me to stay put.&nbsp; Apple has deep stock.&nbsp; &#8220;New shipments are coming all day,&#8221; said Katie, the bubbly but tight-lipped, orange t-shirt wearing Apple Concierge working the line.&nbsp; And so, with my line mates, Randy (who got a phone call about every 3 minutes) and Ravi, I settled in for the long wait.&nbsp; <\/p>\n<p>9:49 AM.&nbsp; The security guards, with backup from the Millburn police, usher us into the mall, where we see, the heavenly glow of the Apple logo against brushed metal, and a line that&#8217;s 4 rows deep and about 100 feet long.&nbsp;&nbsp; One of my fellow line-mates, Randy, earned his PhD in math or finance&#8211;he develops a model that predicts when we&#8217;ll arrive at the store&#8217;s entrance.&nbsp; Like any good model, it undergoes revisions to reflect change&#8211;like that AT&amp;T&#8217;s activation servers are overwhelmed by demand.&nbsp; The line stops moving for 45 minutes and I lost my ability to tweet because my Blackberry battery dies.&nbsp; Fortunately, I was still able to rely upon a much older technology, speech to learn more about the people around me in line.<\/p>\n<p>Ravi had a passion for yoga.&nbsp; Brandi had three kids and worked for the State of New Jersey cracking down on fraud, which apparently there&#8217;s quite a bit of.&nbsp; We nursed our free frozen, chocolate-mint lattes from Starbucks and passed the time.&nbsp; I felt like I was playing hooky, which probably added to the fun.&nbsp; We parted when Apple reps finally admitted to the store.&nbsp; I was surprised to learn that 2 of the store staff that I spoke with had been there since its opening 6 years ago&#8211;and they seemed happy to be there&#8211;I dare say, proud, that they helped create the store.<\/p>\n<p>And though this was a product launch and Apple commodities like computers and music players what they really create are experiences.&nbsp; The line was absurd, but they had folks out there working it, water, free coffee, and there was a positive buzz that only got more intense as we neared the story.&nbsp; I think part of the reason that I&#8217;m so keen on Apple products is that my associations are overwhelmingly positive.&nbsp; I am consistently, pleasantly surprised and pleased by what they&#8217;ve built.&nbsp; They create technology that lets us be ourselves&#8211;that celebrates our humanity.&nbsp; And though they&#8217;ve gained in popularity, I still think most technology forces us to think like a machine.&nbsp; I am an Apple fan boy, have been for years, but no one does it better.&nbsp;&nbsp; <\/p>\n<p>I got into the store at 2pm and am introduced to Tom, who gets me my first iPhone.&nbsp; I think I&#8217;m going to be out of there in 15 minutes, but that wasn&#8217;t the case.&nbsp;&nbsp; I hit some sort of snag when they tried to transfer my number.&nbsp; This gives me an excuse to spend more time in the store soaking up the vibe, and now I&#8217;m seated, in front of a 24&#8243; iMac tweeting like a madman and emailing.&nbsp; There are worse places to wait.&nbsp; Henley&#8217;s negotiating with AT&amp;T assuring me that it&#8217;s going to get done, but he&#8217;s got to leave at three, so he turns me over to Frances, who just started 2 weeks ago.&nbsp; While she waits on hold for AT&amp;T I learn that she&#8217;s an art history major at Rutgers, that she was recruited to work in the store by her friend Johanna, (a former nursing, now Pharmacology major, also at Rutgers.)&nbsp;&nbsp; I also learn that the shirts are color-coded.&nbsp; Orange: Concierge&#8211;it&#8217;s their job to connect you with people who know the technology&#8211;so they learn the people, and Blue:&nbsp; the people who know the technology.&nbsp; At least 2 other folks help troubleshoot the problem.&nbsp; At one point I&#8217;m like, is this really worth it?&nbsp; I should leave, but the truth is that I was having a blast.&nbsp; I got to ask&nbsp; Johanna a few dozen questions about Leopard, and just enjoyed hanging out in the store.&nbsp; By the third phone activation, I had switch from black to white&#8211;thinking it might be good luck but Frances&#8217; persistence is really what did it.&nbsp;&nbsp; <\/p>\n<p>I never worked so hard to spend so much money, but it was a ton of fun.&nbsp; Special thanks to my twitter posse, debwaldman, snark12, psyker390, clemtastic, nybble73, robmaruzi and the gang at Apple Short Hills.<\/p>\n<p>What&#8217;s your iPhone story?&nbsp; Holding out?&nbsp; Updating?&nbsp; Blackberry Curve Forever?&nbsp; And yes, almost 1 week later, I&#8217;d say it was worth the wait.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is a truth, universally acknowledged, that a geek, in possession of good fortune, must be in want of an iPhone.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[27],"tags":[58,56,57,59,54,55],"class_list":["post-20","post","type-post","status-publish","format-standard","hentry","category-tech","tag-america","tag-apple","tag-commerce","tag-fun","tag-iphone","tag-shopping"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20"}],"version-history":[{"count":0,"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wisecontradictions.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}